Sales Executive

Job Title: Sales Executive
Location: Pune, Ahmedabad, Bangalore, Delhi, Mumbai, Surat, Baroda
Experience Required: Fresher or 6+ months of proven sales experience

Job Summary:

The Sales Executive will be responsible for driving sales and contributing to the overall growth of the store. They will focus on customer satisfaction and retention by providing exceptional service and tailored recommendations. The Sales Executive will implement effective sales strategies to meet and exceed targets, playing a key role in boosting store revenue and ensuring customer loyalty.

Key Responsibilities:

1. Sales & Growth:
   • Actively engages with customers to drive sales and promote products, ensuring that monthly and quarterly sales targets are achieved.
   • Identifies opportunities for upselling and cross-selling to maximize revenue.
   • Continuously works towards expanding the store’s customer base and contributing to long-term store growth.
2. Customer Satisfaction & Retention:
   • Delivers outstanding customer service, ensuring that every customer has a positive shopping experience.
   • Builds and nurtures strong relationships with customers, fostering loyalty and repeat business.
   • Handles customer inquiries and resolves any complaints or concerns promptly and professionally.
3. Sales Strategies:
   • Implements and follows store sales strategies to achieve both personal and team targets.
   • Monitors and analyzes sales performance, suggesting improvements to current sales techniques.
   • Collaborates with team members to execute promotional campaigns and sales initiatives.
4. Product Knowledge:
   • Maintains up-to-date knowledge of all products and services offered by the store.
   • Provides accurate information and expert advice to customers to help them make informed purchasing decisions.
   • Keeps an eye on industry trends and competitor offerings to ensure a competitive edge.
5. Customer Insights:
   • Gathers feedback and insights from customers to understand their needs and preferences.
   • Provides input to management regarding customer preferences, product demand, and sales trends to refine sales strategies.

Qualifications:

• Fresher or 6+ months of proven experience in a sales role, preferably in retail.
• Strong communication, negotiation, and interpersonal skills.
• Results-driven with a passion for exceeding sales targets.
• Commitment to customer satisfaction and delivering exceptional service.