If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer for any reason or no reason what so ever free returns or exchanges within 7 days of you receiving your order. You can return your product for credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use in should be in a sellable condition.
To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return or exchange from your order.
- Print your prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.
The following are add-ons with more information that you may want to include.
- Your refund will be processed within 7 working days, replacement product, or store credit or as per the banking policy of your bank.
- customer will not need to pay shipping fees if the product is Picked up by us.
- Contact information for your business if the customer has more questions.